I just want to thank Vacations To Go for resolving my dilemma. I was a small skeptical at initial and yes I did have some sort of mix up in the beginning but they did resolve it. Their client service rep Kiwi was pretty good. She seriously was. So, yes I do advocate this enterprise and do appear forward to booking future cruises right here in the future. I booked my final cruise with them. The price was the lowest I discovered, phone service was very good. I had no uncommon requests or challenges. I do not try to remember their cancellation and alter policy or no matter if they honor price tag drops. Holland America would not match their price tag. I booked excellent airfare on my own for a reduced price tag than was presented by Vacations to Go or Holland America.
This business is surely not what it was 15 years ago and to be avoided. We were misquoted on costs. When we attempted to resolve and the buyer service was appalling and we also found the notes they initially wrote down were entirely inaccurate. The manager did practically nothing to resolve our situation and rather than apologize continued to misrepresent their corporation, the solutions they provide and show full lack of ethics morals and buyer care. Cruise lines should really take note and deal with additional respected groups.
I was using this agency because like everybody else they had good offers. Long story quick I asked what would take place if the other particular person could not attend, what have been my options. The lady Ms. was extremely good and told me my options. She stated $50 to adjust names. Nicely the individual ended up not being capable to go. I changed the name to somebody else and now she mentioned it was $250.00 when she mentioned it was only $50 originally. I am just so upset about the whole factor. I don’t know who I can talk to about this. Now I have asked for my $250.00 back due to the fact the second individual can’t attend. I never think they will give me my income back, but I am nevertheless waiting on that request. It is just so unfair. All she did was transform a name! She stated the cruise’s representative told her that, ummm not my fault.
There is a lengthy running discussion for the Vacations to Go on the cruise forum that would be worth reading. My husband was interested in booking a cruise. It was the first time he has booked one while we have gone on five others more than the years. This one was to be a surprise for our Anniversary. Fin was our agent and he did a amazing job from booking the flights to getting the cruise taken care of. We highly recommend him to help you with any of your travel wants.
Thank you, you have successfully subscribed to our newsletter!Love reading our suggestions and suggestions. TripAdvisor LLC is not accountable for content material on external net web sites. Taxes, charges not included for deals content. Thanks for the superior advise. It appears the agency is ok as extended as you do not make any adjustments and preserve it basic. I have been traveling with Vacations To Go for over 10 years. I have never been something except totally happy with both consumer service, costs and vacations. I am currently scheduled to do a land holiday and do not anticipate something except excellence in all regions of my expertise.
To be fair, there are a lot of suspicious searching posts on this thread but also some from the Forum Destination Authorities (see post 65 for instance). So this might be a superior place to start. BradJill, I see what you imply about suspicious posts! I have under no circumstances observed so a lot of on 1 thread. I have no expertise with that firm, but I suggest you appear at the cruise line internet web page and book straight. They will most likely match what ever price you discover on any 3rd celebration internet site. If they won’t match the price it’s almost certainly due to the fact your unique deal will have hidden charges and extras.
This organization is absolutely not what it was 15 years ago and to be avoided. We had been misquoted on fees. When we attempted to resolve and the client service was appalling and we also discovered the notes they initially wrote down have been entirely inaccurate. The manager did nothing at all to resolve our concern and rather than apologize continued to misrepresent their enterprise, the solutions they present and show complete lack of ethics morals and consumer care. Cruise lines really should take note and deal with a lot more trustworthy groups.
My parents and brother’s family members have applied them to book cruises prior to, were content with the service and value. Ordinarily when they do Carnival cruises, though, these loved ones members book directly, though. They have a carnival rep they actually like that they really feel is greater than the vacations to go staff. // All round, although, Vacations to Go, is a legitimate spot to book with.
There is a extended running discussion for the Vacations to Go on the cruise forum that would be worth reading. My husband was interested in booking a cruise. It was the 1st time he has booked 1 while we have gone on five other individuals more than the years. This 1 was to be a surprise for our Anniversary. Fin was our agent and he did a excellent job from booking the flights to acquiring the cruise taken care of. We hugely propose him to support you with any of your travel requirements.